Is it repairable?
Yes. We’ve designed every product with repairability in mind. From replaceable heating elements to swap-out electronics, you’re not stuck if something breaks. Plus, we offer a 2-year warranty and friendly support to keep your mat in action, not in landfill. Even if you experience issues with your product outside of warranty, please still get in touch to discuss repair options.
Who do I contact if something goes wrong?
Reach out to our customer support team. We’re quick, kind, and know our products inside out. You can also scan the QR code on your mat for easy troubleshooting, part sourcing, or repair tips.