How is Mat Zero safer than other heated products?
Mat Zero runs on ultra-low voltage (48V) and is engineered with smart sensors to prevent overheating and eliminate hot spots. With integrated thermal controls and reinforced textile layering, safety is built in, not just added on.
Is it repairable?
Yes. We’ve designed every product with repairability in mind. From replaceable heating elements to swap-out electronics, you’re not stuck if something breaks. Plus, we offer a 2-year warranty and friendly support to keep your mat in action, not in landfill. Even if you experience issues with your product outside of warranty, please still get in touch to discuss repair options.
What heating technology do you use?
We use two:
Reinforced steel: Integrated into intelligent textile layers for durability and maximum safety.
Carbon (coming winter 2027): Ultra-thin, flexible, and efficient.
Is it waterproof?
It’s water-resistant and designed for real life. Just wipe it clean.
Does it heat the space around me?
No. And that’s the point. Mat Zero delivers focused warmth to you, not the air, saving energy and keeping things efficient. Smart sensors adjust output based on your body heat. (Pretty cool, right?) Just bring a blanket and enjoy the crisp air while staying toasty.
How can I power it?
The Mini Mat connects seamlessly to a 12V power supply, delivering safe, efficient warmth wherever you need it.
Who do I contact if something goes wrong?
Reach out to our customer support team. We’re quick, kind, and know our products inside out. You can also scan the QR code on your mat for easy troubleshooting, part sourcing, or repair tips. support@matzero.com
